At Lonestar Pool Services we understand that we are quite simply in the customer service business and the concept that customer service is based on.
Technicians that can explain in simple terms what they are doing to the pool and how and why it should be a benefit especially when it comes to repairs.
Service technicians that show up on time and on the scheduled day and if for any reason they can't...imagine this...people just want to be called rather then ignored.
An office that answers the phone AND returns calls.
Office that responds to emails.
Service technicians that actually perform all the duties that you pay them to do...you mean your pool should be vacuumed every week along with all the other items the company promised to do?
We find these to be simple requests, you should expect these things and more. Getting what you pay for and being informed about what is included and not included up front.
That's why when you call Loanstar Pool Services one of us will come meet with you specifically determining what your pool needs are. Maybe you need someone for every week. Maybe you just need help a few times per year, we want you to meet us and see why you can depend on us. No pressure and no contract.
We work toward making sure our customers are the most informed pool owners out there, with perfectly maintained pools. Well maintained pools cost pool owners less money over time! At the very least just having a check up and filter cleaning every 6 months can save you money.